Policies

Deposit & payments

At confirmation, you pay a $100 deposit through a secure payment link from our processor (we never take card numbers on this website).

After the job, you pay the remaining package balance plus applicable sales tax.

Book via the booking request form or by phone or text at (775) 453-6211. Card numbers are never collected on this website — you pay through a secure payment link from our processor.

Cancellation

If you cancel more than 24 hours before your appointment, we refund the $100 deposit. If you cancel within 24 hours of your appointment, or you don’t show up, we keep the deposit. If we cancel your appointment, or we cannot complete or rebook it because of weather or our scheduling, we refund the deposit.

Water & power on site

This is a mobile service. You provide water and power hookups at the service location.

Mobile service only

We come to you. We do not offer shop-drop or in-shop service on this site.

Weather holds

Outdoor detailing may be rescheduled for unsafe weather (heavy rain, high wind, freezing temperatures). We will contact you to rebook. If we cannot rebook, we refund your deposit (see Cancellation).

Arrival window

Please allow a reasonable arrival window on your appointment day. We will confirm timing when you book.